Support

Triumph is committed to providing high-level service and support to our clients, partners and users of our products and platforms.

Please read below for our hours of operation and your support options.

Hours of Support | Contact

M-F | 8 AM – 5 PM CST

Have questions related to our factoring, payments, banking and intelligence products and services? Our dedicated client experience team can help!

Phone: 833-242-2114

Factoring

Client Support: Log in to MyTriumph for all account-related questions and activities, including payment status, broker credit reviews and more. For all other questions, please contact your team or call us at the number above.

Payments (formerly TriumphPay)

Log in to our Triumph Payments Portal for all account-related questions and activities, including payment status, wallet preferences and more.

Additional support is available at our Payments Help Center. Click below to access now.

Payments Help Center

How do I register as a Factor with Triumph?

Thank you for choosing Triumph to assist you with the process and improvements to your operations. We value your partnerships and thank you for your interest. Please complete the Factor application. Please allow up to 10 business days for credit review. One of our representatives will contact you once the account creation process is completed.

Factor Application

Fuel

For support with your Triumph Fuel Card, contact your team for funding-related questions. To manage your account, please log in to your fuel portal. Additional support options are available within the portal.

Performance Intelligence (formerly ISO)

For all support related to performance benchmarking and dynamic scorecards, please log in to our Performance Intelligence platform.

Rate Intelligence (formerly Greenscreens)

Are you a current Intelligence (formerly Greenscreens) customer or looking for sales support? You can continue to login and manage your account. Your Intelligence support team is ready to assist you. Reach out to your assigned Customer Support Manager or call (833)-242-2144 and press “4” for Greenscreens. “

Truck & Cargo Insurance

For support with your Triumph insurance products, contact your account manager directly. To manage your account, payments and certificates, log in to your insurance portal.

Banking/Equipment Finance

To manage your equipment finance account and payment schedule, please log in to your payment portal.

For all other banking related questions, please visit the TBK Bank website.

Visit TBK Bank